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FAQ

  • What is Antic & Tonic?
    Antic & Tonic is an extravagant and colorful handmade semi-fine and vintage jewelry shop founded by Pacha. The company has corners Printemps Hausmann and is often worn by internationally famous personalities. You can discover the full story of Pacha and the brand right here : https://www.antictonic.com/about
  • Why is it called "Antic & Tonic" ?
    I wanted a name with “rhythm” (qui roule sur la langue en Francais), joyful and readable in every language. Above all I wanted meaning: “Antic” reminds us of our inner passion for ancient and vintage artifacts, “Tonic” is the pop side, decomplexed - and it was a way to keep the door open to something new: the collections.
  • Who is Pacha ?
    My name is Pacha, and I am the founder and creator of Antic & Tonic. I grew up between Paris and Venice, with an extravagant father who transmitted me his passion for antique jewelry. Not long ago, he told me that the first thing I asked for Christmas, as I could barely speak, was a jewelry box! Besides jewelry, I love all kinds of dogs and all kinds of pastas.
  • Who is Grappa ?
    Grappa is my beloved doggo, a brazilian terrier, A&T’s official mascot, she grew up with the brand from its inception: countless pop up stores, meetings, garage sales, etc If you meet me chances are you'll meet her as well. A true partner in crime ❤️
  • Where do you find these amazing vintage treasures ?
    That was a trap 🙂 It's our little big secret !
  • Can I pay in several installments ?
    Yes, with Paypal in 4x installments. If you have issues with it, you can contact us at hello@antictonic.com
  • Do you ship worldwide ? What about the delays ?
    ​Yes we do! Our team does its best to ensure that your jewelry reaches you as quickly as possible. We have a processing time of 0 to 2 days for preparing and packaging your pieces, and then here are the usual delays: FRANCE 1-5 days EUROPE 2-5 days UK 2-5 days REST OF THE WORLD 2-7 days These delays may vary depending on your country's national postal services.
  • What about insurance?
    We use the French national postal service (La Poste), it has actually quite a good reputation. We choose either a tracked letter or tracked parcel, so that we can provide you with a tracking number and keep an eye on our little treasures! The shipment includes insurance that protects you in case of loss reported by the post, although this is extremely rare. We take great care to pack your precious favorites securely and with love.
  • What about exchanges or refunds ?
    In short: yes we can. But since we do both vintage and new our return & exchange policy is quite extensive, please refer to the full article bellow: For vintage and second-hand jewels: If, for any reason, you find yourself dissatisfied with your vintage jewelry from Antic & Tonic, fear not! You have the legal right to request an exchange. Kindly contact us at hello@antictonic.com, providing your order number, and we will promptly furnish you with the official return address. An alternative option is to personally deliver the item to our corner in Printemps Haussmann. Ensure that the jewelry is meticulously packaged and sent via tracked mail or parcel, with the parcel number promptly emailed to us. Shipping costs and any associated customs duties (if applicable) shall be paid by you, the customer. Upon receipt, we shall issue you a legally valid voucher of equal value. This voucher holds no expiry date and can be utilized on our website or at our corner in Printemps Haussmann. For collection and new pieces: If for any reason you are not wholly satisfied with your Antic & Tonic collection jewelry, you legally have the right to choose between an exchange or a refund. Contact us at hello@antictonic.com with your order number, and we will officially provide you with the return address. The jewelry should be meticulously packaged and sent via tracked mail or parcel, with the parcel number promptly emailed to us. Shipping costs and any associated customs duties (if applicable) shall be paid by you, the customer. Upon receipt, we will thoroughly inspect the jewelry, and in accordance with applicable laws, you will receive either a legally valid voucher of equal value or a refund. This voucher has indefinite legal validity and can be used on our website or at our corner in Printemps Haussmann. Every item undergoes scrupulous inspection before departure, and we reserve the legal right to refuse a piece that has been scratched, damaged, or altered. The legal return must be reported within 14 days after receipt (as evidenced by the postmark or carrier), and the jewelry should be sent within 7 days after legal analysis. For items acquired at our corners, the legal policy remains the same. However, vintage piece exchanges must be legally made with available pieces from the corner. Every item undergoes scrupulous inspection before departure, and we reserve the legal right to refuse a piece that has been scratched, damaged, or altered. The legal return must be reported within 14 days after receipt (as evidenced by the postmark or carrier), and the jewelry should be sent within 7 days after legal analysis. For items acquired at our corners, the legal policy remains the same. However, vintage piece exchanges must be legally made with available pieces from the corner. For items acquired at our corners, the legal policy remains the same. However, vintage piece exchanges must be legally made with available pieces from the corner.
  • Do you have a store? Where can I try on your jewelry?
    YES we have 2 : a corner at Printemps Haussmann in Paris (floor -1) and Printemps Lille (ground floor). Come say hi! (and discover some exclusive pieces)
  • What about sizes? How do I measure my fingers size?
    If you are in Paris, you can come to our corner and we’ll help you find your right size. If not, or if you don’t have time, you can order our paper ring sizer with its instructions : super easy to use and so cute ♡ (and it’s free!)
  • What is semi-fine jewelry?
    Semi-fine jewelry is the ability to blend the sensation and aesthetics of fine jewelry with more accessible and noble materials. We are committed to creating original, inspiring, and durable pieces inspired by the craftsmanship of yesteryears. Our jewelry aligns with modern production standards: conscious, reasoned, and the use of recycled materials. The commitment to transparency, the use of vermeil, and the increase in the thickness of gold plating make us proud of the quality of our pieces.
  • Do you do repairs?
    If you bought it from us we can possibly do it. It’s a case by case scenario. Please send us an email at hello@antictonic.com as fast as you see the defects so that we can talk about it. For more detailed info please refer to our full Legal Mentions: LINK TO LEGAL MENTIONS
  • Do you do “click and collect”?
    Yes we do ! You can choose shipping or click and collect at our corner in Paris (Printemps Haussmann). You will receive an email from our team a few hours after your order.
  • What are your ethics? Company values?
    Vintage jewelry are second-hand pieces so except the shipping, the impact is quite low for the environment. Regarding our own collection, it is important to accept that any kind of craft and production has an impact on this earth. Nonetheless, we made specific choices regarding our impact and we are trying our best to defend our values. Here are five choices that we stand for: The first choice was to choose a manufacturer from the Responsible Jewellery Council, the world’s leading sustainability standard setting organization for the jewelry and watch industry. The second choice was to use exclusively recycled silver, which is actually more expensive to obtain that regular silver in many parts of the world. The third choice was to be strict on the quality of the gold plating. The price of gold is more or less the same all over the world, which means that manufacturers don’t make tremendous profit between 1 micron and 5 micron. Therefore they are usually not keen on adding extra microns, but we always insist. It’s a durable choice, the pieces are more expensive and time consuming to produce but they will last much longer. The fourth choice is quantity: we chose to not produce large amounts of pieces to limit the chances of waste, returns, and defects with the manufacturers. The fifth choice is the packaging: our boxes are produced in limited quantities and make use of paper and cardboard. Our envelopes are fully produced from wool waste without petrochemical products (they are super soft!).
  • What materials do you use to create your collections?
    All our pieces are handcrafted : from the molding to the polishing. All our pieces are gold-plated from 3 microns and up to 5 ! Microns indicate the thickness of the gold plating on a piece of jewelry. This crucial info is often overlooked. In France, the term "gold-plated" is used for thickness starting from 3 microns. In practice, particularly when dealing with manufacturers, the term "gold-plated" is commonly used from the first micron, causing general confusion by implying uniformity in plating quality. But the majority of our pieces are made with recycled sterling silver (925) and gold-plated with a thickness of 5 microns, so we can use the word “Vermeil”. This level of thickness is quite rare. We were fortunate to find a vintage stock of gold-plated rings of this quality and received so much positive feedback that, despite the challenges in finding manufacturers willing to do it, we decided to persist. For the stones we chose to use genuine stones but also synthetic stones for their vivid colors that we can’t find in Nature.
  • What about the packaging?
    Every vintage jewelry comes with its “Antic & Tonic” pochette and a lovely post-card. Every jewelry from our official collection comes with the cutest “ Antic & Tonic” box and a lovely post-card, a care instruction list (except the Cigarette Holder and the hairpins that come with a pochette). Every silver piece comes with a gifted jewelry cloth to clean it ♡
  • Where is your jewelry made?
    We design our jewelry in France, our production is handcrafted in India. Why India? For the “savoir-faire”. Indeed, the jewelry culture there is undeniable, experienced, sincere, and creative. We initially tested manufacturers closer to home in Italy, Greece, Turkey, and Morocco, but none matched the level of the people we chose. And there's the connection: we get along very well with our collaborators, and for us, that's essential.
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